Support
Need help with your download, access, or files?
Contact support
If you purchased the Client Onboarding & Scope Control Pack and need help with access, downloads, files, or order-related issues, you can reach our support team directly.
Email: support@prodotti-digitali.net
Direct support channels:
- Telegram: @pirri77
- WhatsApp: 3278423677
Before contacting support
To help us resolve your issue faster, please include:
- The email address used for your order
- A short description of the issue
- A screenshot if relevant
Before reaching out, we suggest checking:
- Your spam or promotions folder
- Your order confirmation email
- Whether the download link may have expired
Common questions
I didn't receive my download link
Check your spam or promotions folder first. If you still can't find it, contact support with your order email.
My download link is not working
Download links may expire or become temporarily unavailable. Contact support and we'll help restore access.
I downloaded the files but I'm not sure what to open first
Start with the Quick Start Guide included in your purchase.
Can I get a refund?
Because this is a digital product with instant access, refunds are reviewed case by case. If you have a technical issue, contact support first.
Are legal contracts included?
No. This product includes onboarding templates, editable pages, and communication scripts. It does not include legal contracts or legal advice.